Privacy Policy

How We Collect and Use Your Data

We collect personal data through your interactions with the services on our platform so that we can provide a safe and personalised gaming experience. All processing complies with the New Zealand Privacy Act 2020 and every other regulation that applies to our operations. The information we collect includes:

• Details from registration forms, emails or other communication channels.
• Records of service use, such as deposits, withdrawals, wagers and activity history.
• Transaction details, such as name, payment method and amounts, required to process payments.
• Personal details, such as name, age, place of residence, user number and date of birth.
• Contact details, such as email address and billing address.
• Technical data, such as IP address, device type, browser and operating system.
• Preferences regarding promotions and personalised marketing campaigns.

Sharing Your Data

We share your data only in limited circumstances and always with the strongest attention to its protection:

• With competent authorities or legal bodies investigating suspicious activity or fraud.
• With trusted partners where necessary to keep the platform secure and to meet legal obligations.
• With identification partners during the KYC procedure, always to recognised data-protection standards.

Your Rights as a User

The Privacy Act 2020 gives you broad rights over your personal information. At any time you can request access to the data we hold, correction of inaccurate details, deletion where the information is no longer needed, restriction of processing, an objection to marketing use, a portable copy of your data, or you can lodge a complaint with the Office of the Privacy Commissioner. To exercise these rights, send a written request to our compliance team with a valid copy of an identity document attached for confirmation.

Protecting Your Data

Your privacy matters to us. We commit to the following measures:

• Protecting your data with modern security systems and SSL encryption.
• Deleting information as soon as it is no longer required, in line with the applicable retention periods.
• Keeping identity documents and transaction records for at least five years after account closure, as anti-money-laundering rules require.

By using our platform, you agree that your data is handled in line with this privacy policy.

Data Controller

The data controller is the operator running the platform, which sets the purposes and means by which your information is processed. For any question about processing, or to exercise your rights, reach our compliance team through the contact channels listed on the site. We answer requests within the timeframes established by the applicable legislation.

Data Transfers

Some data may be handled by providers based outside New Zealand, always within the safeguards required by the Privacy Act 2020. In those cases we rely on standard contractual clauses and suitable technical measures to keep the information protected. We never pass your data to parties unable to offer a comparable level of protection.

Updates to This Policy

This policy may be revised to reflect new legal requirements or operational changes. The latest version is always published on this page along with the date of the most recent amendment. By continuing to use the platform after an update, you accept the revised terms on data processing.